If eligible, Evensi refunds are issued in accordance with our refund policy.
Refunds are performed through the same payment method used to make purchases.
E.g.: Evensi can't successfully issue a refund if the original payment method is no longer available; your credit card has expired; your PayPal account is closed; your payment method doesn't allow refunds; etc.
Before submitting a refund request, refer to our Terms: “Section 4. Cancellation of Services”.
If eligible, ask for a refund by contacting our Support Team and provide the following details:
- the email address associated with your Evensi account;
- the transaction ID;
- the reason why you’re asking for a refund.
If you need extra help, please contact us at firstname.lastname@example.org